Creating Customers For Life...
At CTS, creating customers for life is more than a slogan, it is the core of our business philosophy. We appreciate that a customer today, more than ever, has a greater number of choices to consider when choosing a company. We hope to earn your business today, but more importantly, retain it in the future. CTS is dedicated to exceeding the expectations of customers while delivering a total quality approach – from start to finish.
We believe our reputation is the greatest asset we own. You can be confident in choosing to partner with CTS based on our three key values:
Experience – Experience in our people, experience in understanding our customers, experience in designing and building innovative solutions that deliver positive results for our clients. Other companies talk about their experience, CTS delivers results. We can demonstrate it by showing you actual projects that resulted in improved environments with lower operating costs. Our core projects include building automation system integrations, complete system modernizations, building additions and new building construction. Our projects are tailored to tackle each customer’s issues, designed to meet the exacting requirements of the customer.
Choice – Whether it’s the building or system design, the products that make up the project, the time frame, or the subcontractors on the project, CTS gives our customers choices. We are not focused on selling a product. We are focused on creating a solution to meet the exacting concerns of our clients.
Open Systems – When it comes to building automation, CTS can provide software integration services that unlock the proprietary systems that many of our customers feel stuck with. Major manufacturers have a goal of locking up their customers for life by installing proprietary systems in their buildings that only they can work on. This typically drives excessive cost for upgrades, repairs and maintenance.
CTS engineers can show you how to open up these proprietary systems by utilizing open protocols such as LonWorks and BacNet. We offer software solutions through Tridium systems to accomplish a wide variety of building automation initiatives. These solutions will drastically lower your cost to own these systems, allow open competition on the next system expansion, and provide greater user access to the system.